Laptop DC Jack Repair (Power Jack Repair)
Does my laptop need to have it's DC jack replaced?
Although it is a good idea to bring your laptop down to us for a free diagnosis, there are several symptoms that your laptop will display if you do in fact have a bad jack.
- The light that indicates charging with turn on and off as you wiggle the AC adapter
- You have to hold the AC adapter plug in a certain position in order for it to charge
- You notice that even when the laptop is plugged in with the AC adapter, it is still running on battery
- The laptop shuts down randomly when the AC adapter is moved or plugged in
- Excessive temperature from the area of the DC jack (Dangerous, if this is happening please shutdown the computer and unplug it)
- Smoke or the smell of burning plastic (Dangerous, if this is happening please shutdown the computer and unplug it)
- The plastic pieces around the area of the DC jack are falling apart
- Loose or sloppy connection when plugging in the AC adapter
- DC jack just fell out of the computer (I know, this is the obvious one)
All of our DC jack repairs come with a
90 day warranty on parts and labor!!
We always offer free diagnosis on all our repairs. We will take a look at your laptop and can usually determine if the jack is bad before we have to take it apart. We will test your AC Adapter to make sure it is putting out the correct voltage and to make sure it is not the cause of the bad DC jack, or just bad itself. Even if we have to take the laptop apart (sometimes the DC jack is being held on tightly but one or two solder points are missing solder) to check the jack, and we find out that it is fine, the diagnosis is free. Call us today 508-443-3402
What can cause the DC jack to go bad on my laptop?
There are certain a few things that can cause the DC jack to break or come loose over time. One of the most common things to happen is when a laptop is dropped of a desk with the AC adapter connected to it. If the computer lands on the AC adapter this can push the DC jack into the laptop causing it to break. Another is if the AC adapter is accidentally ripped out of the laptop (usually someone trips over the cord while it is plugged in) breaking the DC jack. Here are a few other examples of how they can break:
- Poor overall design of the DC jack and its placement. Some of these jacks are held on by just a couple small connections
- Bad AC adapters. They can overheat the solder points causing the jack to come loose over time
- Incorrect AC Adapter used. If you use an oversized one, smaller one, or completely incorrect one, you can damage the jack and even the motherboard!
How much will it cost? How long will it take?
We charge a flat rate of $130 to replace a broken DC jack on laptops, plus the cost of the DC jack. The cost of DC jack will depend on the model of laptop you have. About 90% of the laptops we see average about $15 for the DC jack. Most Dell, Toshiba, HP, Compaq and Acer laptops fall into this price range. If you would like an exact quote on your model, please give us a call and we can do that over the phone! Some IBM and HP computers have D jacks that are attached to cables instead of solder onto the laptops motherboard. The good thing with these is that the labor to do it is less, but the jack costs a little more. Please feel free to call us with any questions!
The average repair time for a DC jack is 24 hours if we have the jack in stock. If we do not have the jack in stock or if it is a special order it could take up to three days. Most jacks we can get sent to us overnight. We currently stock a large assortment of DC jacks that cover almost 90% of laptops out there.
How do I get my laptop to you for repair?
There are several ways to get us your laptop, thanks for asking:
- You can drop it off at our store conveniently located in Brockton, MA
- We can come to your home/office to pick up the laptop within a 15 mile radius, FOR FREE! Then drop it back off when it is done!
- If you are out of the 15 mile radius we charge a small travel fee, give us a call!
- If you are out of the state you can ship it to us and we will ship it back
We have serviced customers with their DC jack repairs in Massachusetts, Rhode Island, New Hampshire, New York, California, Florida, New Jersey, Canada and more! We are fast, reliable, honest and fair!
What do I need to bring with me or put in the box when I ship it to you?
Please always bring your AC Adapter (power adapter) with you or when you ship it. We need to test this in order to make sure it is not the cause of DC jack issue. We wouldn't want it to happen again to you after you get the laptop back. If you are shipping your laptop to us, please include a piece of paper with your name, address, telephone number and email address.
We service the following models and more:
- Dell DC jack repair
- Toshiba DC jack repair
- Acer DC jack repair
- IBM ThinkPad DC jack repair
- Lenovo DC jack repair
- Sony DC jack repair
- HP DC jack repair
- Compaq DC jack repair
- Gateway DC jack repair
- Fujitsu DC jack repair
- And many more!
